Pg game Terms & Conditions — What You Need to Know Before You Play

These Terms & Conditions ("Terms") govern the use of the pg game platform and all its services. By using the pggame.im website or pg game's mobile application, you automatically agree to these Terms.

Pg game is an online Sports Betting platform for bettors in Bangladesh. Please read this document in full before using our services. If you have any objection to any of the terms, we recommend not using pg game's services.

These Terms & Conditions are subject to change at any time. When changes are made, pg game will notify registered users via email or an on-platform notification.

To open an account and use our services at pg game, the following conditions must be met:

• You must be at least 18 years years of age or older. All pg game services are strictly prohibited for minors.
• You must provide accurate and up-to-date personal information — including your name, address, date of birth, and contact details.
• An individual may only A account. Creating multiple accounts is a violation of these Terms & Conditions.
• The mobile number and email address provided during registration must be active and belong to you.
• Pg game reserves the right to conduct account verification (KYC) at any time. Failure to provide the required documents during verification may result in account suspension.

After registration, pg game may send a verification link or OTP. Completing this verification is required to activate your account.

You are responsible for keeping your pg game account secure. Keep your login credentials (username and password) private and never share them with anyone.

• Sharing account details with third parties or selling/transferring your account is strictly prohibited.
• If you notice any suspicious activity or unauthorized access, contact pg game support immediately.
• Keep your account information up to date. pg game is not responsible for transaction issues caused by outdated details.
• Pg game may apply an inactivity fee to accounts that have been dormant for an extended period. You will be notified in advance.
• Use a strong password and update it regularly.

If someone else accesses your account, you will be held responsible for their activity until you notify pg game.

Before placing a bet on pg game, make sure you fully understand the rules below. Every bet is treated as a binding agreement and generally cannot be changed or cancelled once confirmed.

• Minimum Bet Amount: A minimum stake of BDT 10 is required per bet. Maximum limits vary by market and event.
• Odds Changes: The odds displayed at the time your bet is placed will apply — regardless of any subsequent changes.
• Event Cancellation: If an event is cancelled or suspended, the stake for that bet will be refunded.
• Live Betting: When betting on live matches, network delays may cause odds to fluctuate. In such cases, pg game considers the server record as the final authority.
• Result Disputes: In the event of a result dispute, the official sports body's ruling is final.
• System Errors: If incorrect odds or amounts are displayed due to a technical error, pg game reserves the right to void the affected bet.

Pg game supports deposits and withdrawals through Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket.

• Minimum Deposit: BDT 200. Minimum withdrawal: BDT 500.
• Processing Time: Deposits are generally instant. Withdrawal requests are processed within 30 minutes to 24 hours.
• Verification Required: KYC verification is mandatory for large withdrawal amounts.
• Currency: All transactions are processed in Bangladeshi Taka (BDT).
• Fraudulent Transactions: If a suspicious or fraudulent transaction is detected, the account will be suspended pending investigation.
• Chargebacks: pg game considers initiating a chargeback to reclaim funds a violation of these Terms & Conditions.

Before withdrawing, make sure your account has sufficient balance and that all active bonus wagering requirements have been met. Withdrawals cannot be processed until a bonus has been fully wagered.

Pg game regularly offers a range of bonuses and promotional deals. Each offer has its own terms, which are detailed on the respective offer page.

• Welcome Bonus: Available to new members only. Can be claimed once and is subject to specific wagering requirements.
• Wagering Requirement: Bonus funds can be withdrawn after they have been wagered a specified number of times. This requirement is clearly stated on each bonus page.
• Bonus Validity: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Multi-Account Abuse: If the same person attempts to claim bonuses through multiple accounts, all associated accounts may be suspended.
• Bonus Changes: pg game reserves the right to modify or discontinue any bonus offer at any time.

Pg game takes responsible betting seriously. We believe betting is a form of entertainment — it should never be treated as a source of income or a way to resolve financial difficulties.

• Never bet more than you can afford to lose. Always set a budget before you start betting.
• Pg game offers deposit limits, session limits, and self-exclusion tools. Use them whenever you need to.
• If you notice signs of betting addiction, contact pg game support right away.
• Pg game accepts voluntary self-restriction requests on user accounts when needed.

For more details, visit our Responsible Gaming Visit the page.

The following activities are strictly prohibited on pg game. Engaging in any of them may result in permanent account closure and forfeiture of any funds held:

• Attempting to fix matches or influence outcomes through any other unlawful means.
• Using automated software, bots, or scripts on your account.
• Abusing bonuses or promotions by creating multiple accounts.
• Money laundering or transacting with funds from illegal sources.
• Attempting to hack or breach the security of pg game's systems.
• Harassing other users or attempting to defraud them.
• Operating an account under a false identity.

Pg game reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Breaching any provision of these Terms & Conditions.
• Registering with false or incomplete information.
• Failure to provide the required documents for KYC verification.
• Detection of fraudulent or suspicious transactions.
• Engaging in any prohibited activity.

You can contact pg game support at any time to request account closure. Any valid remaining balance will be returned in accordance with the Terms & Conditions.

Pg game reserves the right to modify these Terms & Conditions, in part or in full, at any time. Any changes take effect from the date they are published on the website.

Continuing to use pg game after an update has been made will be considered acceptance of the revised Terms & Conditions. Please check this page regularly.

If you have any questions about these Terms & Conditions, please get in touch with us:

• Email: support@pggame.im
• Live Chat: Available 24/7 via website or app